We offer 28 days money back guarantee.
This means that you can return any unwanted items within 28 days for a full refund.
All returns and refunds are subject to the following conditions:
1. The items are undamaged and in the original packaging and fit for resale.
2. The return carriage is payable by the customer.
3. Postage costs paid at the time of placing the order are non-refundable unless
a. The items are faulty and a refund has been requested or
b. The order is cancelled before it has been dispatched.
4. All item(s) are returned within 28 days of receiving your order.
We will credit your original payment method within 7 – 14 days of receipt of the returned product.
To enable us to deal with your returns quickly and efficiently, send an email to [email protected] so we can provide you with a GRN (goods return) number. Once you have the GRN complete the returns form (download here) and return together with the items.
Please note: We reserve the right to ‘NOT’ issue a refund for returned goods if they are in anyway damaged, not fit for resale, lost in transit, not in their original packaging or returned outside of the time frame provided.